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Privacy Policy

1. Data Controller

The data controller is Emilia Travel Co.Ltd, based in 3-24-21, Shinmachinaka, Minoh-shi, Osaka, Japan.
For any privacy-related request, you can write to: info@travelarrangejapan.com

2. Data Collected

We may collect technical data (IP address, browser type, device info) and personal data voluntarily provided (name, email, address, data required for services or purchases).

3. Purpose of Processing

Personal data is processed to:

respond to contact requests;

manage orders, payments, and shipments (if e-commerce is active);

comply with legal and tax obligations;

improve browsing experience (e.g., technical cookies).

4. Data Retention

Data will be stored only for the time strictly necessary to achieve the purposes indicated, or as required by law.

5. Rights of Users

Under GDPR, you have the right to access, rectify, delete, limit processing, and request data portability. You may also lodge a complaint with the competent authority.

Last update: 2025-9-19