Chris from U.S.A – Review of our Japan Visit (March 30 – April 14, 2016)
A TRIP OF A LIFETIME
My wife and I recently enjoyed a 30th anniversary trip to Japan. We are from the US. This was my wife’s first trip to Japan, and our first experience with a travel agency. We found Travel Arrange Japan referenced on a blog site. We ended up requesting quotes from three agencies, with two responding.
The Travel Arrange Japan quote was 20% less than the “mainstream” travel agency and provided substantially better accommodations. We iterated through numerous travel ideas before committing to Travel Arrange Japan. We asked many, many questions before and after our commitment. Tamura-san was wonderfully patient and gracious in responding to them all. By the time we embarked on the trip, we accumulated about 100 emails between all the threads. That’s patience and customer commitment.
Tamura-san provided many good ideas, including a wonderful home-stay outside Kyoto, an expert tour guide in Tokyo and a wonderful Japanese mountain ryokan. She planned the trip down to many details, though we always felt flexible and in control. When we arrived at our first hotel, we found a gloriously detailed and organized package documenting our itinerary along with notes and even money regarding all our planned activities along with ideas for other things to do in each place.
Travel Arrange Japan did not just plan a trip for us. They took care of us. We could not have been served better. They far exceeded our expectations. We are very grateful to have enjoyed their service in facilitating our trip of a lifetime.
Mr. Pak Nin Chow from Hong Kong
I really thanks for your arrangement of my booking.
I was much enjoying in Shirakawago. The light up was amazing.
Thank you so much.
Jessie Reyes from Philippines
Just to let you know we enjoyed Japan very much
Most specially the Ryokan you arranged for us and the private tour
with Mr Hiroshi .
I had sent a positive review to tripadvisor
Maria Garcia Pardo from Spain
We have just arrived in Thailand. Everything was ok. The hotel in Ginza was excellent. Quality, breakfast and location.
I would like to thank you for your great job. You and your team are very professional. You were very close and accessible to us.
Gianluca from Italy
Un ringraziamento finale, il viaggio in Giappone e’ stato fantastico grazie anche alla tua organizzazione!
Spero vivamente ti poterti ricontattare in futuro per un 2′ round!!!
Saluti da Torino!
Thanh Trung Vo from Thailand
Excellent Service. Affordable price. Strongly recommended if you need assistance in booking accommodation and tour in Japan. I and my wife booked a bus tour for the light-up event in Shirakawago. Completely satisfied with the service. Thank you very much
Angela Diaz from Spain
First of all i would like to thank you very much for your nice work and recommendations.
We liked a lot every single place we visited. Definitely it is a country i have to come back cause there are many beautiful places to see. In Tokyo we missed some places but in general it was more than satisfactory!!we are happy!!
The overall itinerary was more than great!!what we really appreciate was That it was just made for our needs. Juan and you changed the itinerary When we were already in Kyoto always thinking about what was better for us and depending on the weather. Sakura Trees are really beautiful to see!!we were very lucky!!
The accommodation was great too, beautiful and modern, with internet connection(at Kyoto the wifi was performing so so) and very well located near the train station. To stay at the ryokan was a excellent Japanese experience. Food was so good By the way and i never thought sleeping in a tatami with a futon would be so comfortable.
definitely, the Japan Rail pass was the best choice for travelling and saving money!!!the 3 first days we were travelling with Juan and he made it easy for us…i have to admit that is difficult to understand how the local training,bullet train and underground work!!and not Many people speak English!!but i am glad i booked the service with Juan cause he helped a lot!!even with the food choices!
I don’t have anything to complain about. Everything excellent and you work very efficiently!
Thanks for everything!
I already recommend my friends your agency!
Agapi Chalkiadaki from Greece
My answers are below. My comments refer to hotels that I reserved myself , I think it might be helpful to you.
They were all good in great locations. A bit expensive with small rooms. I think our best was Righa Hotel in Hiroshima, least favorite Mitsui in Tokyo, where the room could not accommodate even one person and the staff spoke very bad English.
Transportation were very very easy with the Shinkansen, great trips.
You helped us a lot and thank you for that. We are grateful you suggested to attend Miyako Odori, we enjoyed it a lot. My only comment would be that it would be better if we had a guide specialized in Kyoto and not in another place. Takeo is a very interesting and educated person, we had great discussions and helped us a lot to understand Japan, but we needed more for Kyoto.